Terms of Service

1. The agreement

These Terms of Service (the "Terms") are a binding contract between you and Nyza Creations LLC, a Delaware limited liability company with its principal place of business at 701 NE Normandy Dr, Bremerton WA 98310 ("Nyza," "we," "us," or "our"). They govern your use of Nyza Events — the website at nyzaevents.com, any subdomain at {slug}.nyzaevents.com, our mobile-optimized apps, APIs, and every related product or feature we offer (together, the "Service").

By creating an account, clicking "I agree," booking a vendor through Nyza, or using any part of the Service, you confirm you have read, understood, and accepted these Terms — together with our Privacy Policy, Cookie Policy, Acceptable Use Policy, Refund Policy, and (where applicable) our Data Processing Addendum. If you do not agree to any part of these Terms, do not use the Service.

If you accept these Terms on behalf of a company, household, planning agency, vendor business, venue, or any other legal entity, you represent that you have authority to bind that entity, and "you" refers to both you and that entity.

2. The service

Nyza Events is an AI-native events platform that helps people plan, design, book, and host events — from small birthdays to multi-day weddings, cultural celebrations, conferences, and corporate gatherings. The Service includes:

• An AI co-pilot that helps you draft schedules, write invitations, design moodboards, and answer questions about your event.
• A vendor marketplace where you can browse, message, and book independent vendors (florists, caterers, photographers, decorators, performers, venues, planners, and others).
• Generative design features (AI-generated images, decor renders, save-the-date videos, PDF invitations).
• Guest communication tools (email via our provider, plus SMS and WhatsApp on paid plans).
• A public RSVP and information page hosted on a per-event subdomain such as yourevent.nyzaevents.com.
• Ticketing for public or private events — set ticket types and prices, sell to attendees, deliver QR-coded tickets by email, and check guests in via a browser scanner.
• Payments to vendors and ticket buyers via Stripe Connect Express (see Section 6).

Beta notice. Nyza Events is currently in public beta. Features can change, break, or be removed while we iterate. Use the Service accordingly — back up anything you cannot afford to lose, and review every AI-generated artifact before relying on it.

3. Eligibility & accounts

• You must be at least 16 years old to create an account.
• Accounts are personal. Don't share login credentials. Each member of a planning party should create their own account and be invited to the event as a collaborator.
• You're responsible for everything that happens under your account, including any charges, messages sent to guests, or vendor bookings made.
• Keep your contact information accurate. We use it to send important security and billing notices.
• Notify us immediately at hello@nyzaevents.com if you suspect unauthorized access.

4. Hosts, vendors, planners — what each role agrees to

Nyza supports three primary roles. Additional terms apply depending on how you use the Service.

Hosts (couples, families, organizers)

• You decide who appears on your guest list. You confirm that every person you add has consented to receive event communications from you, or has a pre-existing relationship with you that reasonably implies such consent.
• When you book a vendor, you're entering a separate agreement with that vendor. Nyza is not party to your contract with the vendor.
• You're responsible for the legal compliance of your event (permits, licenses, age restrictions, etc.).
• If you sell tickets through Nyza, you are the merchant of record for the ticket. Your event listing, pricing, ticket terms, age requirements, refund policy, and any taxes (sales, occupancy, amusement, VAT/GST) collected on the ticket are your responsibility. Event descriptions must be accurate; you may not list events that don't exist or that you don't have the right to host.
• To receive ticket payouts, you must complete Stripe Connect Express onboarding, including valid identity and tax information (Stripe issues a 1099-K in the US where applicable). Stripe handles the underlying payment processing under its Connected Account Agreement, which you must accept.
• You retain ownership of the AI-generated artifacts created for your event (event copy, moodboards, invitations, decor renders) subject to Section 9. Nyza claims no ownership of your event content.

Vendors

• By onboarding a vendor profile, you confirm you have the right to offer the services listed and that your business holds all required licenses, permits, and insurance.
• You must complete the Stripe Connect Express onboarding before receiving payouts. Stripe has its own Connected Account Agreement that you must accept.
• You agree to respond to host inquiries within a reasonable time and to honor pricing and availability that you publish on your profile.
• You authorize Nyza to display your business name, photos, public reviews, and listing information across the Service, including in vendor search, marketplace pages, and host-facing AI suggestions.
• If your vendor profile was originally created by Nyza from public business data (see Section 13), claiming the profile means you accept these Terms going forward and become the authoritative source for that listing.

Planners & agencies

• Planners may operate multiple events from a single workspace. You're responsible for getting client consent before adding their event, guest data, or vendor selections into Nyza.
• For multi-seat agencies, multi-property venue groups, white-label, or enterprise contracts, email hello@nyzaevents.com.

5. Pricing, credits & billing

• Free plan: $0 forever, capped at 1 active event, 75 guests, and 300 credits per calendar month.
• Paid plan: $10/month (or local-currency equivalent), 3,000 credits per month, unlimited events, generative design, SMS and WhatsApp guest comms, custom event domain, and removable Nyza branding.
• Top-ups: $5 for 1,500 additional credits and $10 for 4,000 additional credits. Top-up credits do not expire; monthly plan credits do not roll over.
• All prices are in US dollars unless stated otherwise and exclude any applicable taxes (sales tax, VAT, GST). Stripe calculates tax based on your billing address where required.
• Subscriptions auto-renew each month at the then-current price until cancelled. You can cancel at any time from Account → Billing; access continues until the end of the current billing cycle.
• We may change pricing or credit allowances with at least 30 days' notice. Existing subscriptions are honored at the prior price until the next renewal after the notice period.
• Refund eligibility, top-up rules, and disputed-charge handling are governed by our Refund Policy.

See the public pricing page for the up-to-date credit cost of each AI action.

6. Payments — ticketing & vendor bookings (Stripe Connect)

All money that flows through Nyza — both ticket sales and vendor payments — is processed by Stripe Connect Express. Nyza is not a bank, money transmitter, escrow agent, or merchant of record for any transaction settled through the Service.

Ticket sales (organizer payouts)

• Nyza takes a 0% platform fee on ticket sales. Stripe's standard processing fee (2.9% + 30¢ in the US, varies internationally) is deducted, and the remainder is settled directly into the organizer's Stripe Connect Express account on Stripe's standard payout schedule (typically T+2 business days in the US, varies by country and account history). Nyza earns its revenue from the $10/month AI subscription, not from ticket transactions.
• The organizer is the merchant of record for each ticket they sell. The ticket buyer's payment is a contract between the buyer and the organizer; Nyza is the technical service provider only.
• Refunds and cancellations are governed by the organizer's posted refund policy on the event page (default: "All sales final"). See our Refund Policy § 6 for the full ticket-refund flow, the auto-refund rule when an event is cancelled by the organizer, and the chargeback escalation path.
• Chargebacks on ticket sales are the organizer's liability. If a ticket buyer initiates a card dispute and the dispute is upheld by the card network, the disputed amount plus Stripe's dispute fee is debited from the organizer's Stripe balance. If the balance is insufficient, Nyza may deduct the amount from future payouts.
• Tickets are delivered to the buyer by email with a unique QR code. Buyers are responsible for safeguarding the code; transferring a ticket transfers admission rights. Organizers may use the browser-based check-in scanner to mark a ticket as redeemed at the door.
• You may not use Nyza ticketing to resell or scalp tickets to events you do not host — see Acceptable Use § 4.

Vendor bookings (host-to-vendor payments)

• Nyza takes a 0% platform fee on vendor bookings. The host's payment, less Stripe's processing fee, flows to the vendor.
• Optional escrow protection. For vendor bookings, funds may be held on Nyza's Stripe platform balance until the event date (plus a 7-day dispute window) or until the host confirms delivery, then released to the vendor's Connect account. No-show or vendor-fraud disputes can pause release; see the in-app booking page for the specific terms attached to each booking.
• Vendors are independent contractors, not Nyza employees or agents. Their work, pricing, quality, cancellation terms, refund eligibility, taxes, insurance, and licensing are their responsibility.
• If you dispute a vendor charge, raise it first with the vendor. If unresolved, the transaction is governed by Stripe's standard dispute and chargeback process. Nyza may act as a good-faith mediator but is not obligated to refund money it never held.

Stripe-side onboarding, identity verification (KYC/KYB), payout timing, tax reporting (1099-K in the US, equivalents elsewhere), and account suspension by Stripe are governed by Stripe's Connected Account Agreement and Stripe's Restricted Businesses list, both of which you must accept to receive payouts.

7. AI features & generated content

• The Service uses third-party AI models for text, image, video, and voice generation. We may change the providers we use without notice; see our Privacy Policy for the current list.
• AI outputs may be inaccurate, incomplete, or out of date. They are generated based on patterns in training data and the prompts you provide. You are responsible for reviewing and verifying any AI-generated content before relying on it, sending it to guests, signing a contract because of it, paying a vendor on the basis of it, or otherwise acting on it.
• Do not use AI features to generate content that infringes anyone's intellectual property, impersonates a real person without permission, or violates any law. You are responsible for the prompts you submit and the outputs you choose to use, send, or publish.
• We do not authorize our AI providers to use your prompts or generated content to train their public foundation models. We rely on the data-handling commitments published by each provider; if those commitments change materially, we will update our Privacy Policy.
• Subject to these Terms, you own the AI-generated artifacts created for your event. The ownership status of AI-generated material under applicable copyright law varies by jurisdiction — we make no warranty about copyrightability, registrability, or third-party-claim immunity.

8. Your content & guest data

• "Your Content" means everything you upload, type, generate, or import into the Service — including event details, photos, guest lists, chat messages, vendor communications, RSVP responses, and design choices.
• You retain all rights you already have in Your Content.
• You grant Nyza a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify (e.g., resize images, generate thumbnails), and process Your Content for the sole purpose of operating, providing, securing, and improving the Service for you. This license ends when you delete the content or close your account, subject to the retention periods in our Privacy Policy.
• You confirm that you have the right to upload Your Content and that doing so does not violate any third-party rights or applicable law.
• Guest data: You are the data controller for the guest contact details you upload. Only add people who would reasonably expect to be invited by you. See our Data Processing Addendum if you need controller-processor terms in writing.

9. Intellectual property

• Nyza, the Nyza Events name, Nyza Creations LLC, our logos, the look and feel of the Service, our cultural-module copy, our software, and our trademarks are owned by Nyza Creations LLC or its licensors and are protected by intellectual-property laws.
• We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
• You may not copy, modify, reverse-engineer, decompile, scrape, frame, or create derivative works of the Service or our content, except as permitted by applicable law that cannot be waived.
• If you believe content on the Service infringes your copyright, send a DMCA-style takedown notice (with all the elements required under 17 U.S.C. § 512(c)(3)) to legal@nyzaevents.com.

10. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy. In short: no spam, no illegal events, no fraud, no harassment, no infringing material, no abuse of the AI features. Violations may result in immediate suspension or termination.

11. Public RSVP pages on {slug}.nyzaevents.com

• You may publish a public event page at a subdomain of nyzaevents.com (e.g., priya-and-arjun.nyzaevents.com).
• You're responsible for the content you put on that page. It must comply with these Terms and our AUP.
• Slugs are issued on a first-come basis. We may refuse, reclaim, or rename slugs that are offensive, misleading, infringe a trademark, impersonate another person, or have been abandoned for more than 12 months after the event date.
• Paid users may instead connect a custom domain they own. You're responsible for DNS and any domain-registration fees with your registrar.

12. SMS, WhatsApp & email to guests

When you send a save-the-date, invitation, schedule update, or reminder through Nyza, you confirm:

• You have a pre-existing relationship with the recipient or their valid prior consent to receive that message.
• You have collected and verified the recipient's contact details lawfully.
• You will honor opt-out requests promptly. Recipients can reply STOP to any SMS sent through Nyza to remove themselves from your guest list's messaging.
• You are responsible for compliance with the US Telephone Consumer Protection Act (TCPA), CAN-SPAM, the WhatsApp Business Messaging Policy, and similar laws in any jurisdiction your recipients are in (including GDPR ePrivacy in the EU/UK and PECR in the UK).

Nyza may rate-limit, queue, or refuse to send messages that appear non-compliant. Repeated spam complaints from your guests may result in your account being downgraded or terminated.

13. Third-party services & subprocessors

The Service relies on third-party providers for hosting, AI, payments, communications, mapping, and vendor-data discovery. The full current list is published in our Privacy Policy.

Vendor profiles in our marketplace may be created from publicly available business data (e.g., business names, addresses, phone numbers from public mapping services) before the vendor has joined Nyza. Such profiles are marked as "unclaimed." The original business may claim the profile at any time, after which they become the authoritative source. Vendors who do not wish to appear in the Nyza marketplace may email hello@nyzaevents.com to request removal.

Your use of any third-party service through Nyza (e.g., Stripe, the SMS provider) is also governed by that provider's terms. We're not responsible for third-party outages, errors, or actions.

14. Beta & changes to the service

Some features are labeled "beta," "preview," or "experimental." They may change, break, slow down, or be removed at any time. We don't guarantee uptime, error-free operation, specific feature availability, or compatibility with future versions.

We may add, remove, or modify features of the Service at any time. If a change materially reduces what you receive on a paid plan, we'll notify you by email at least 14 days in advance and offer you a pro-rata refund of any unused subscription period if you cancel.

15. Suspension & termination

You may close your account at any time from Account → Data. Closing your account cancels future subscription renewals but does not entitle you to a refund of the current period unless required by law (see Refund Policy).

We may suspend or terminate your account, remove your content, or restrict your access if we reasonably believe you have violated these Terms, our AUP, applicable law, or another user's rights — or if continued operation would expose Nyza, our subprocessors, or other users to legal or security risk. We try to give notice before suspension when practicable, but may act first when needed to protect the Service.

On termination, your right to use the Service ends. Sections 6 (payments already processed), 8 (content license — only as needed to wind down), 9, 16, 17, 18, 19, 20, and 22 of these Terms survive.

16. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. NYZA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS.

NYZA MAKES NO WARRANTY ABOUT VENDORS, THEIR WORK, THEIR PRICING, OR THEIR CONDUCT. WE MAKE NO WARRANTY ABOUT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF AI-GENERATED CONTENT — YOU ASSUME ALL RISK FROM ACTING ON ANY AI OUTPUT.

Some jurisdictions don't allow the exclusion of certain warranties. In those jurisdictions, the exclusions in this section apply to the maximum extent permitted by law, and other warranties (if any) are limited to the shortest duration permitted.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NYZA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, COST OF SUBSTITUTE SERVICES, MISSED BOOKINGS, VENDOR NO-SHOWS, OR RUINED EVENTS — ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID NYZA IN SUBSCRIPTION OR TOP-UP FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

These limits do not apply to liabilities that cannot be excluded under applicable law (e.g., death or personal injury caused by negligence, fraud, or willful misconduct).

18. Indemnification

You agree to defend, indemnify, and hold harmless Nyza Creations LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your use or misuse of the Service;
• Your violation of these Terms, our AUP, or any applicable law;
• Your Content, including any claim that it infringes a third party's rights;
• The guest list you upload and the messages you send;
• Any dispute between you and a vendor, a guest, or another user.

We'll notify you of any claim subject to indemnification and may, at our option, assume the exclusive defense and control of the matter; you agree to cooperate with our defense.

19. Disputes, governing law & arbitration (US)

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before filing any formal claim, you agree to email legal@nyzaevents.com with a description of the dispute and what you'd like Nyza to do. We'll negotiate in good faith for 60 days before either side starts a formal proceeding.

Binding arbitration / venue. If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The seat of arbitration is Seattle, Washington. Either party may bring a claim in small-claims court if the claim qualifies. You and Nyza agree to bring claims only on an individual basis and waive any right to participate in a class action, class arbitration, or representative proceeding. If the class-action waiver is held unenforceable as to any claim, that claim will be litigated in the state or federal courts located in King County, Washington, but the rest of this section remains in force.

30-day arbitration opt-out. You may opt out of the arbitration agreement in this section by emailing legal@nyzaevents.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email. Opting out does not affect any other part of these Terms.

20. EU, UK & other jurisdictions

If you live in the European Economic Area, the United Kingdom, or another jurisdiction with mandatory local consumer-protection laws, those laws may give you rights that override certain parts of these Terms (including the arbitration, class-action waiver, and governing-law provisions). Nothing in these Terms limits any right you have under mandatory local law.

EU and UK users may also bring proceedings in the courts of their country of residence. The European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

21. Notices, assignment & miscellaneous

• Notices. We may give notice to you by email to your account address, by in-product banner, or by posting to this page. You may give notice to Nyza by email to legal@nyzaevents.com or by certified mail to the address at the top of this page.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, financing, or sale of assets.
• Changes. We may update these Terms. Material changes will be announced by email at least 14 days before they take effect. Your continued use of the Service after the effective date means you accept the updated Terms.
• Severability. If any part of these Terms is held unenforceable, the rest stays in force and the unenforceable part is reformed to the minimum extent needed to make it enforceable.
• No waiver. Our failure to enforce any provision is not a waiver of that provision.
• Entire agreement. These Terms, together with the policies linked above, are the entire agreement between you and Nyza regarding the Service and supersede any prior agreements.
• Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., natural disaster, war, internet failure, denial of service attack, third-party provider outage).
• Export controls. You agree not to use the Service in violation of US export controls, sanctions, or trade restrictions.
• US government users. The Service is "commercial computer software" as defined in FAR 12.212 and DFARS 227.7202.

22. Contact

Nyza Creations LLC
701 NE Normandy Dr
Bremerton, WA 98310, USA
Phone: +1 (360) 919-4060
Email: hello@nyzaevents.com (general), legal@nyzaevents.com (legal & disputes)

Questions? Email legal@nyzaevents.com.

See also: Privacy Policy · Cookie Policy · Acceptable Use · Refund Policy · DPA · California Notice